COVID-19 Update - Updated 2 times per week on Tuesdays and Fridays

Genesee County

Covering 05/21-05/25

  • Reporting 14 new positive cases of COVID-19 for a total of 5291 positive cases.
      • The individuals are in their 0-19’s, 20’s, 30’s, 40’s, 50’s and 60’s.
      • 8 of the current positive individuals are hospitalized.
      • 24 of the previous positive individuals have completed their 10 day isolation and have been removed from mandatory isolation.

Orleans County

Covering 05/21-05/25

  • Reporting 18 new positive cases of COVID-19 for a total of 3074 positive cases.
      • The individuals are in their 0-19’s, 20’s, 30’s, 40’s, 50’s, 60’s, 70’s, and 80’s.
      • 1 of the current positive individuals are hospitalized.
      • 16 of the previous positive individuals have completed their 10 day isolation and have been removed from mandatory isolation.

Daily data

To review the raw positive data for each of the counties click here.

For the most updated fatality data provided by NYS COVID-19 Tracker, click here.

Click here to view the Genesee and Orleans County online map of confirmed cases.

A reminder the numbers listed as positive/active are current community cases. The recovered numbers are only for community cases and do not include non-county regulated facilities. The total positive cases includes community active/positive, community recovered and all those from non-county regulated facilities.

This will be posted only when we have potential exposure.

For local county-run clinics click here.

For other clinics use Vaccine Finder.

For local regional COVID-19 vaccine data based on eligible population for our counties go to:

The Finger Lakes Vaccine Hub has launched a Finger Lakes Region Vaccine Finder:

If your business, church, or organization is interested in hosting a Pop-up Vaccination Clinic, please fill out the form for consideration of hosting a GO Health Pop-up Vaccination Clinic:


Walk-in clinics are first-come, first-served.

Click the link for local provider information and potential schedules when vaccine is available:  Click here for English.  Click here for Spanish.

You can also find providers through Vaccine Finder.

Call Out COVID Vaccine Fraud with NYS Hotline:
The State has established a hotline that New Yorkers can call to report suspected COVID-19 vaccine-related fraud or scams. Remember, it’s a red flag if anyone is promising individuals the vaccine in exchange for payment. To make a report, please direct individuals to call 1-833-VAX-SCAM (1-833-829-7226) or email: 

211 Now Available for COVID-19 Info:  Individuals across our region can now call 211 to get COVID-19 information and clinic updates (scheduling appointments through 211 is not available at this time). When calling 211, individuals should choose the “COVID information” prompt to get connected with a staff member who can assist. The hotline is open 24/7. To avoid long wait times, please encourage individuals to call outside of normal business hours. A call-back function is also available. 

For more information about the vaccine and access for those who are 60 and older who do NOT have internet access, please contact your respective Office for the Aging (OFA). 

  • For Genesee OFA please call 585-813-2457 for COVID-19 Vaccine assistance between 9:00 a.m. – 4:00 p.m. and leave a message and someone will return the call. 
  • For Orleans OFA please call 585-589-3191 between 9:30 a.m. – 4:30 p.m. and leave a message if you get voicemail and someone will return the call. 
  • The OFA offices can only assist with online registrations as vaccine becomes available.  Individuals will need to check their provider websites for registration links.  No phone registrations are available at this time.

For more information about COVID-19 vaccine, click here.

For New York State COVID-19 Vaccine Data, click here.

Pharmacies Participating in the Federal Retail Pharmacy Program for COVID-19 Vaccination | CDC:  The Federal Retail Pharmacy Program for COVID-19 Vaccination is a collaboration between the federal government, states and territories, and 21 national pharmacy partners and independent pharmacy networks to increase access to COVID-19 vaccination across the United States.  To learn more use the following link:        

Many pharmacies are also listed on VaccineFinder:

Have questions about the COVID-19 vaccine?  Click here.

For fact sheets and FAQs from the CDC, as well as mythbusters visit

Excelsior Pass provides a free, fast, and secure way to present digital proof of COVID-19 vaccination or negative test results.

Participation in Excelsior Pass is voluntary. New Yorkers can always show alternate proof of vaccination or testing, like another mobile application or paper form, directly at a business or venue.

To learn more, click here.

If you have issues with connecting to the Excelsior Pass, try using the name you used to register for your vaccination appointment or the name on your driver’s license/non-driver ID.  If still having issues, your information may have issues.  Check with the provider who provided your vaccine or reach out to


Testing:  If you are being tested for COVID-19 it is important that you self-quarantine until you get your test results whether you have symptoms or not.  If you are symptomatic, meaning you are coughing, have a fever or other symptoms, self-quarantine even if you are an essential worker until you get your results back, if you have COVID-19 you may be spreading it!  That means to stay home and limit contact with other people, even in your household.

For FREE Rapid Testing, click here:

The links will be live when there is a clinic scheduled.  Clinics will be limited and determined week-by-week.

COVID-19 Resources & Guidance

New York State’s Reopening Guidance, effective May 19, 2021

For more updates check NY Forward website by clicking here

For events above NYS minimum gathering

Genesee Orleans COVID-19 In-Person & Catered Events Notification Form

Must be submitted no less than 5 days prior to the event.

NYS Guidance:  New York Adopts CDC’s “Interim Public Health Recommendations for Fully Vaccinated People” for Most Businesses and Public Settings

Small and Medium Scale Performing Arts and Entertainment  of the Interim Guidance are to follow the Interim Guidance for Small and Medium Scale Performing Arts & Entertainment During the COVID-19 Public Health Emergency which was updated April 1, 2021:

Effective June 1, 2021, end of academic year social gatherings organized by educational institutions: 

There are strict guidelines to be followed and Responsible Parties are to notify the local health department if they plan to host in-person and catered events above the State’s maximum social gathering limit must notify their respective county health department or local public health authority if they plan to host in-person performances or events above the State’s maximum social gathering limit, is subject to change.  Click here for most recent updates.

For each event above the social gathering limit, Responsible Parties must submit event details to the local health authority, at least 5 days in advance of the event date.  All venues/event planners who have events going over the NYS’s maximum social gathering limits  are to complete the Genesee Orleans (GO Health) COVID-19 In-Person and Catered Events Notification Form no less than 5 days prior to the event.  This Notification Form can be found by clicking the link: Those who ignore the guidance can be fined and/or lose their permit to operate. 

For most recent updates click here.

Business Reminder:  It is important to periodically review your Business Safety Plan that was developed earlier on in the pandemic.  As part of the plan businesses were encouraged to develop contact sheets for all patrons to assist with contact tracing in the event of a potential COVID-19 exposure.  This will help in investigations and will limit the necessity of press releases which will help limit potential spread. 

For the most recent updates check:

  • Keep checking the New York Forward website for your industry/organization/activity summary guidelines and any updates.

The Departments of Agriculture and Markets, Health, and Labor are partnering with county health departments, Cornell Cooperative Extension, New York Farm Bureau and community health partners in Clinton, Genesee, Orleans, Ulster and Wayne Counties to offer free COVID-19 testing to agricultural workers.  

For more information click the following links: • •

For the most recent updates, click here.

For updated guidance visit NY Forward:

The most important thing to remember is if you are having any type of symptoms to STAY HOME!  Some of the symptoms people have been reporting are fever or chills, cough, shortness of breath or difficulty breathing, muscle or body aches, new loss of taste and/or smell, sore throat, congestion or runny nose, headaches, fatigue nausea or vomiting and/or diarrhea.

  • Businesses that are not in compliance may be subjected to a financial penalty. If you have questions regarding your business operations, please contact the Finger Lakes Regional Control Room:
  • To file a complaint about a business, location or incident in your community you can call 1-833-789-0470 or use the online form.

COVID-19 Reminders and Additional Information

If a person is identified as a contact, they will be notified by the County Health Department, quarantined and if warranted, swabbed if indicated. Limited information is provided to the public in compliance with HIPAA regulations and out of the respect of those impacted by this virus.

  • When, and if, there is a situation where potential contact is made in a public location where contact tracing doesn’t have actual names of close contacts, we will send out a media announcement to help seek contacts.
  • If you are experiencing ANY COVID-19 related symptoms STAY HOME! Do not go to work, do not go to the store, do not go anywhere, YOU are spreading the virus. STAY HOME!
  • We encourage everyone to remember to be polite and respect individual privacy. If you have a complaint about someone or a business use the appropriate channels provided by the state. Using social media to air your complaints and accusing individuals / businesses of wrong doing generally does nothing to fix the problem. Be compassionate of other people and spread kindness.

For the most recent updates on quarantine click here.

For the most recent guidance, click here.

  • Take personal responsibility to protect yourself and others. 
  • Avoid public places even when traveling, if possible. 
  • If you are not fully vaccinated (2 weeks after Johnson & Johnson vaccine and 2 weeks after second dose of Moderna or Pfizer vaccine) wear a mask if you are within six feet of distance (indoors or out) from non-household individuals, in a situation where you can’t maintain six feet of distance from others, in public or private transportation carrier or for-hire vehicle. 
  • Wash your hands often with soap and water at least 20 seconds, especially before eating. 
  • If soap and water isn’t readily available, use hand sanitizer with at least 60% alcohol.
  • Avoid touching your eyes, nose and mouth with unwashed hands. 
  • Cover your cough and sneezes with a tissue (or the inside of your elbow) and discard the tissue in a closed container. 
  • Clean frequently touched surfaces and objects.

Preventing the spread of COVID-19 is easy when you remember to limit time, keep your physical distance from non-household members, properly wear a face mask if not fully vaccinated, and wash your hands often.



What does recovered mean? 

What ‘recovered’ means in relation to COVID-19:  Generally when someone is recovered that means they are feeling better.  With COVID-19 we are using the term recovered to show the individual is no longer able to spread the virus.  This means they have been on isolation for at least 10 days, have not had a fever over 100º for 72 hours without fever-reducing medication, and their respiratory symptoms are getting better.  There have been cases where people have started doing better for a short period of time and then they are hit with symptoms again or a new set.  Some have had continued respiratory issues, developed pneumonia, sepsis, other infections, deep venous thrombosis (DVT), extreme fatigue, etc.  Because of the time in bed, there is a higher risk of blood clots which can cause strokes, heart attacks, and pulmonary embolisms as well as other symptoms. 

Flu Season:  With flu season quickly approaching it is important to get your flu shots now to build up immunity.  It generally takes 2 weeks before immunity is built up after getting the shot.  Once you have the flu vaccine, if you do get the flu, research shows that the vaccination reduces the risk of severe illness.  Getting a flu vaccine can save healthcare resources for the care of patients with COVID-19 and other illnesses.  Talk with your primary care provider today!

To find a flu vaccine provider go to Vaccine Finder


  • Flu Tracking: For the 2020-2021 Flu Season we will provide data on Friday’s on the current influenza activity.  To check the data click here.  For the current week ending date 05/15/21 Genesee County has 0 cases and Orleans County has 0 cases.  There are 83 cases statewide.  This is up 1% from the previous week.  Cases (Statewide) Season to date:  4,846.  This data is influenza that is confirmed by laboratory testing.  Not everyone seeks testing for confirmation of the flu.

CV19 CheckUp:  Learn about what your risk is to get COVID-19 and how to limit your risk. CV19 CheckUp is free, confidential, and easy to use. It is designed to help you be safer and healthier during the COVID-19 pandemic.  

How it works:

Answer a few basic questions about yourself. Next, tell us how you’re feeling. It takes just a few seconds.

If you choose, you’ll receive daily email reminders to take the survey. It’s important to take the survey even on days you feel well. This will help our public health experts track the health of our community.


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